How We Work
Philosophy matters. So does getting things done.
Every engagement starts with a conversation. What happens next depends on what we discover together. You always know the path forward.
60-minute conversation. Clarity Document within 48 hours. No obligation.
After Your Initial Discovery
You'll receive your Clarity Document within 48 hours. From there, you choose your path.
Take the Insights
Use what you learned. Implement recommendations yourself. The Clarity Document is yours to keep. No obligation to continue.
Full Discovery
Go deeper with org-wide interviews and comprehensive analysis. You receive a detailed findings report. We meet to review ideas together and pick a path forward.
Not sure yet? That's what the Clarity Document helps you decide. Most organizations start with Initial Discovery and determine next steps from there.
After Full Discovery
Full Discovery presents our top 3-5 ideas for your organization. You choose which ideas resonate and how to move forward.
90-Day PoC
Validate assumptions before larger commitment. Build proof with a working prototype for one of the ideas. Test ROI calculations, costs, or technical feasibility.
FAST
Fractional Access Support Team. Ongoing engagement for implementation and support. Flexible, fractional access to IdeaSpring capabilities as you need them.
Research Partnership
Deep collaborative engagement at the frontier. Mutual investment, shared objectives. A 12-month commitment to ongoing exploration and innovation together.
The choice depends on your ideas. Full Discovery presents specific recommendations. You decide which ideas to pursue and what level of engagement makes sense for each.
Engagement Options in Detail
The journey progresses naturally. Start with Initial Discovery and expand based on what we learn together.
Initial Discovery
Free 60-minute conversation + Clarity Document
A focused conversation about your situation. Within 48 hours, you receive a written Clarity Document with actionable recommendations.
What's Included:
- + 60-minute discovery conversation
- + Clarity Document (4-6 pages)
- + Actionable recommendations
- + Decision framework for next steps
Best for: Anyone seeking clarity before commitment
Full Discovery
Comprehensive analysis + prioritization meeting
Multiple stakeholder interviews across your organization. You receive a comprehensive report detailing our findings. Then we meet to review the ideas together, share our top recommendations, hear your priorities, and pick a path forward.
What's Included:
- + Multiple stakeholder interviews
- + Cross-functional pattern analysis
- + Comprehensive findings report
- + Prioritization meeting to pick a path
Best for: Organizations ready for deeper analysis and a clear path forward
After Full Discovery Ideas Are Presented
90-Day PoC
Working prototype to validate assumptions
Build proof for one of the ideas. Test ROI calculations, costs, or technical feasibility before larger commitment.
What's Included:
- + Deep-dive workflow mapping
- + Working proof-of-concept
- + Evidence-based validation
- + Clear next-step recommendations
Best for: Testing assumptions before scaling
FAST
Fractional Access Support Team
Flexible ongoing engagement for implementation and support. Access to IdeaSpring capabilities as you need them.
What's Included:
- + Ongoing implementation support
- + Fractional team access
- + Flexible engagement scope
- + Regular progress reviews
Best for: Ready to implement with ongoing support
Research Partnership
12-month mutual commitment
Deep collaborative engagement at the frontier. Mutual investment, shared objectives, embedded innovation capability.
What's Included:
- + Embedded innovation team
- + Rolling 90-day cycles
- + Mutual evaluation period
- + Shared objectives and outcomes
Best for: Ongoing partnership at the frontier
Everyone starts with Initial Discovery. We'll help you determine the right path from there.
Schedule Your Initial DiscoveryWhat Happens When You Engage
If we decide to work together beyond Initial Discovery, here's what the first 30 days look like.
Setup
- Communication channels
- Project access
- Billing logistics
Roadmap Planning
- Stakeholder meetings
- Priority mapping
- Quick wins identified
90-Day Plan Kickoff
- Clear objectives
- Measurable milestones
- First deliverables
Ongoing Rhythm
- Weekly progress updates
- Monthly results review
- Quarterly retrospective
Setup
Communication channels, project access, billing logistics.
Roadmap Planning
Stakeholder meetings, priority mapping, quick wins identified.
90-Day Plan Kickoff
Clear objectives, measurable milestones, first deliverables in motion.
Ongoing Rhythm
Weekly updates. Monthly reviews. Quarterly retrospectives.
No surprises. You always know where we are.
How We Build
We're a small team with serious capabilities. Our platform, our agents, and our network of trusted partners let us deliver at scale.
Our Platform
CloudHarness
The infrastructure we've developed and use ourselves. Data integration (CloudHarness:DB) and human-in-the-loop interfaces (CloudHarness:UI).
Your systems stay best-of-breed. Your data stays where it belongs. CloudHarness connects everything without centralizing it.
Our Agents
Agent Teams
AI collaborators we've built and use daily. Socrates for vision, Plato for requirements, Galileo for planning, Newton for execution. Real capability, not demos.
When we support your organization, we can build Agent Teams for you. Custom AI collaborators designed for your specific workflows.
Our Network
Trusted Partners
A network of professionals and platform providers we work with on larger engagements. Specialists we trust when projects need more hands.
Small team, big capability. We scale through relationships and tools, not headcount.
The Philosophy Behind It
We Build What We Use
Every tool we bring to your engagement is something we rely on ourselves. CloudHarness runs our business. Our Agent Teams work alongside us daily.
You get working software built on infrastructure we trust with our own business.
No Lock-In
We don't trap you in contracts.
What You Own
All work created specifically for you. Upon payment, it's yours.
What We Retain
Pre-existing tools, methods, and platforms we bring to the engagement.
Flexibility
90-day notice if you need to reduce or end the engagement. That's it.
We earn continued partnership by delivering value. Not by locking you in.
Common Questions
What does engagement typically cost?
Initial Discovery is free. Full Discovery pricing depends on the number of participants and business areas. FAST engagements are flexible based on scope. Research Partnerships range from $6K-$15K per month, depending on team composition. Think of it as the cost of a senior hire, but you get access to a full team.
How do I know which option is right?
Start with Initial Discovery. Your Clarity Document includes specific recommendations for next steps. If you need deeper analysis, Full Discovery comes next. Once we present our top 3-5 ideas, you decide which to pursue and whether a 90-Day PoC, FAST engagement, or Research Partnership makes sense.
What if the partnership isn't working?
90-day notice to reduce or end. For 12-month Research Partnerships, both sides evaluate fit during the first 90 days. If it's not working, we can end at 90 days.
What's the difference between 90-Day PoC, FAST, and Research Partnership?
All three come after Full Discovery presents our ideas. 90-Day PoC validates assumptions for one idea before larger commitment. FAST provides flexible, ongoing support as you implement. Research Partnership is a 12-month mutual commitment for deep collaboration at the frontier. Choose based on how ready you are to move forward and what level of engagement fits.
What is FAST?
FAST stands for Fractional Access Support Team. It's our flexible ongoing engagement model. You get access to IdeaSpring capabilities for implementation and support, scaled to what you need. Think of it as having a fractional AI and automation team on call.
Ready to Start?
Every engagement begins with a conversation. Schedule your Initial Discovery and receive your Clarity Document within 48 hours.
Schedule Your Initial Discovery60 minutes. Clarity Document within 48 hours. Yours to keep.